General Conditions of Sale
General Conditions of Sale – Circolo 1901
General Conditions of Sale (GCS) for the purchases made on line on the website circolo1901.it
The products purchased on circolo1901.it are sold directly by S.G.L. S.r.l. – Via Trani 342-76121 Barletta (BT), e-mail: [email protected] inviting users to review these general conditions of sale (GCS).
1.1 These General Conditions of Sale are prepared in accordance with Title III, Chapter I, of the legislative decree. 6 September 2005 N. 206 (Consumer Code), as amended by Legislative Decree 21 February 2014 N. 21 (Implementation of Directive 2011/83/EU), and regulate the sale by S.G.L. S.r.l., with registered office in Via Trani, 342-76121 Barletta (BT) – Italy, share capital Euro 20,000.00 fully paid, registration number of companies 06599910723, fiscal code and VAT number IT 06599910723, to consumers final buyers (hereinafter “customers”) of the Products (hereinafter “products”) from the same marketed under the sign “CIRCOLO 1901” through the website circolo1901.it (hereinafter the “site”).
For the purposes of these general conditions, “final consumer” means any natural person acting for purposes other than the entrepreneurial, commercial, craft or professional activity possibly carried out.
In view of the above S.G.L. S.r.l., reserves the right not to execute orders from persons other than final consumers and to provide, for each category, a maximum number of products available for purchase.
For any information relating to these general conditions and/or purchases made on the basis of the same, the parties concerned, you may contact customer service at the email address [email protected]
2. Procedure for the conclusion of the contract
2.1 The information and details contained in the area reserved for e-commerce of the site, should not be regarded as offering: they simply constitute an invitation to customers to conclude business through the submission of an order.
Each order placed on the site, implies the conclusion of a contract of purchase in Italian language between the customer and the S.G.L. S.r.l. Headquartered in Via Trani, 342-76121 Barletta (BT)-Italy.
By clicking on the “Buy Now” button, the customer makes a binding order regarding the items contained in the virtual shopping cart. Once the order is transmitted, S.G.L. S.r.l. will send an e-mail confirming your order. The contract is intended to be concluded between S.G.L. S.r.l. and the customer with the confirmation of the order by the S.G.L. S.r.l.
2.2 The order of the products is formulated by the customer at the time of sending the relevant form in electronic format that the customer must fill in and confirm in the order summary screenshot.
The customer, in the order may indicate a place of dispatch different than that reported in compiling his/her personal data.
The customer must confirm and definitively submit his/her order only at the end of the purchase process. The customer is expressly requested to verify the correctness of each order before sending it, by entering all the information on the site. The order will be confirmed by the customer only with the payment of the same.
Once sent permanently, a summary page of the order will be displayed and a confirmation email will be sent by S.G.L. S.r.l.
By sending the order, the customer will accept that the purchase is governed by these general conditions of sale.
2.3 All orders are subject to acceptance by S.G.L. S.r.l., who reserves the right, at its sole discretion, to give no course to any order in the event that:
– The data provided by the customer at the time of filling in the order are incomplete or incorrect;
– The customer is not qualified as a consumer or does not meet the requirements to give course to the conditions of payment;
– Ordered products are not available. In this case, S.G.L. S.r.l. will not be held responsible for changes in the availability of certain products. If only part of the ordered products is not available and there are no other causes which may legitimize the non-acceptance of the order, S.G.L. S.r.l. will be able to follow the order limited to the available products.
2.4 In the cases listed above, S.G.L. S.r.l. will inform the customer by e-mail that the order has not been accepted (in whole or in part) by specifying the reasons and, therefore, the contract is not concluded. In this case, S.G.L. S.r.l. will reimburse the customer for the sums already paid by the latter.
2.5 The purchase agreement between the customer and S.G.L. S.r.l. will conclude only when the customer’s order is accepted by S.G.L. s.r.l. In this case, S.G.L. S.r.l. will transmit to the customer, to the e-mail address provided by the latter, the confirmation that the purchase order is being executed.
3. Prices and Terms of payment
3.1 The customer is obliged to pay the published price on the product page when the order is sent. The price indicated is definitive and inclusive of VAT. Shipping costs are charged to S.G.L. S.r.l. Any import duties will be charged to the customer and will be added to the total amount due.
3.2 The buyer agrees to receive invoices and credits exclusively in electronic format.
3.3 S.G.L. S.r.l. reserves the right to change the prices listed on the site at any time; In any case, the price change will not apply to products that are the subject of orders already sent by the customer. Under no circumstances S.G.L. S.r.l. may be held liable for any price changes.
3.4 The customer agrees to pay the price of the purchased products in the following ways:
– Credit/Debit Card: All transactions are managed through the PayPal circuit that allows you to make payments by debit/credit card also for users not registered to the PayPal service.
– PayPal account
PAYMENT BY CREDIT CARD
Payment by credit card of Visa, MasterCard and American Express circuits must be made on-line at the time of the purchase order. The customer will be required to provide the details of his credit card in the purchase order and the request for the charge of the corresponding amount will be forwarded only when the order is completed. The customer’s credit card data sent during the transmission of the purchase order are not accessible to S.G.L. S.r.l. To third parties and are received, in a protected manner against unauthorized access, on the secure servers of PayPal that deals, on behalf of S.G.L. S.r.l. Credit card payments. When S.G.L. S.r.l. You will receive confirmation of the payment, proceed to the preparation and evasion of the purchase order.
Please visit www.paypal.com for more information on PayPal.
Credit card security:
Because all transactions are processed by PayPal, customers are guaranteed maximum security on the purchase. Customer service operators are not in any way authorized to request or accept credit card numbers and/or their validity.
PAYMENT BY PAYPAL VERIFIED ACCOUNT
By choosing the PayPal payment method the customer can pay directly through his PayPal verified account. We accept PayPal payments from verified accounts and reserves the right to ship the goods to the address indicated on the account verified by PayPal. Payments sent by unverified PayPal accounts can be cancelled.
4. Methods of dispatch of the products
4.1 The products will be delivered by courier. The times and modes of delivery are those generally applied by the carrier.
Any customs clearance costs, including import duties, remain at the customer’s expense.
At shipping took place, S.G.L. S.r.l. will send the customer an email alert with guidance on how to track the shipment. Within the confirmation e-mail of the shipment will be present a code that allows the customer to follow, directly on the site of the Courier, the status of the shipment.
S.G.L. S.r.l. will not be liable in case of delays in shipping resulting from causes independent of his will.
4.3 S.G.L. S.r.l. It will be waived by any liability in the event of delays caused by events, acts, facts and unforeseeable circumstances at the time of the conclusion of the contract, which are inevitable and also outside its control (for example: strikes, riots, natural disasters, etc.). In such situations, S.G.L. S.r.l., promptly communicate to the customer a new deadline within which he will perform the delivery and make every effort to fulfil all his obligations as foreseen in the contract.
For the purposes of these general conditions, the delivery will be understood with the affixing of the signature certifying the receipt of the products at the agreed delivery address.
5. Right of withdrawal
5.1 The customer shall be entitled to terminate the contract concluded with S.G.L. S.r.l., without the need to indicate the reasons, within 14 days of the day on which the customer or a third party designated by the customer, enters the physical possession of the products ordered. In the case of a contract relating to multiple products ordered by the customer in one order and delivered separately, the withdrawal period will expire after 14 days from the day on which the customer or a third party, other than the carrier (courier) and designated by the customer, enters into the physical possession of the last product.
5.2 In order to exercise the right of withdrawal, the customer will be obliged to inform S.G.L. S.r.l. of its decision to terminate the contract by means of an explicit declaration. To this end, the customer can send a communication to the customer service (customer service) by e-mail to [email protected] . In this case S.G.L. S.r.l. A confirmation of receipt of your withdrawal request will be sent to your e-mail address without delay. Or the customer can send a communication by mail to S.G.L. S.r.l. – Via Trani, 342 – 76121 Barletta (BT) – Italy
In order to comply with the withdrawal period, it is sufficient for the customer to send the notice relating to the exercise of the right of withdrawal before the expiration of the above recess.
5.3 Notwithstanding the possibility for the customer to exercise the right of withdrawal by communicating to S.G.L. S.r.l. any express statement of your decision to terminate the contract, the customer may use the following standard text:
“With the present, I/we bring the withdrawal from my/our contract concluded for the acquisition of the following goods/services
– Ordered/received on
– Buyer’s name
– Buyer’s address
6. Effects of withdrawal: time and method of reimbursement of the price of returned products
6.1 In the event of withdrawal from the S.G.L. S.r.l. contract will reimburse all payments made by the customer net of any discounts and/or promotions, including delivery costs, without undue delay and in any case no later than 14 days from the day on which S.G.L. S.r.l. has been informed of the customer’s decision to terminate the contract. The refund may in any case be suspended until the receipt by S.G.L. S.r.l. Of the products covered by the return, or until the customer’s demonstration of having returned the products, if previous.
6.2 Refunds will be made using the same means of payment used by the customer for the initial transaction, unless otherwise expressly agreed with S.G.L. S.r.l.; In any case, the customer shall not incur any costs as a result of such reimbursement.
If there is no correspondence between the recipient of the products indicated in the order and the person who has made the payment of the sums due for their purchase, the reimbursement of the sums, in the case of the exercise of the right of withdrawal, will be executed by S.G.L. S.r.l., in any case, against those who have made the payment.
6.3 The customer will be obliged to return the products to S.G.L. S.r.l. -Via Trani, 342-76121 Barletta (BT) – Italy without undue delays and in any case within 14 days of the day on which the cancellation of the contract has been communicated. The term shall be respected if the products are returned before the expiry of the 14 – day period.
The products must be returned:
– Properly packed in their original packaging, undamaged or dirty and equipped with any accessories, instructions for use and documentation
– Supplied with the transport document (present in the original packaging), so as to allow S.G.L. S.r.l. To identify the customer (order number, name, surname and address)
– Without manifest signs of use, if not those compatible with the carrying out of a normal test of the product (shall not be trace of prolonged use or in any case exceeding the time required for a test and shall not be in such a state as not to allow resale).
Where the returned products do not conform to the provisions of the preceding paragraph, the withdrawal shall not be effective.
6.3 The costs of returning the products are borne by S.G.L. S.r.l. Provided the customer uses the return documents provided by S.G.L. S.r.l. and ship the products from the country where the delivery took place. Otherwise the costs of the refund will be borne by the customer.
6.4 The customer, in accordance with the regulations in force, will be responsible for the decrease in the value of the products resulting from the manipulation of the same other than that necessary to establish the nature and characteristics of the products themselves.
7. Products, service and legal guarantee
7.1 The products illustrated on the site are produced by S.G.L. S.r.l. and legitimately marketed by the same.
The characteristics of each product are located on the site within each “product card”, however the colours of the same may not be perfectly matched to the real ones due to the effect of the Internet browser and the monitor used by the customer.
7.2 For any after-sales assistance, the customer can contact the customer service of the site by e-mail at [email protected] . Alternatively, the customer can contact S.G.L. S.r.l. sending a communication by mail to S.G.L. S.r.l. – Via Trani, 342 – 76121 Barletta (BT) – Italy.
7.3 In the event that the customer considers that the products purchased are defective, they can return them by shipping to: S.G.L. S.r.l. – Via Trani, 342 – 76121 Barletta (BT) – Italy
The customer must comply with the information provided by the Customer service and, in case of doubt about the packaging and the shipping address, will have to contact the customer care (customer service) by e-mail to [email protected].
The products must be returned by inserting them in the original packaging, complete in all its parts, including packaging and ancillary documentation.
7.4 S.G.L. S.r.l. will carefully review the returned product and notify you whether or not you accept the returned product as “defective”.
In case of acceptance of defective products, S.G.L. S.r.l. will proceed to a full refund, including the return costs incurred by the customer, without prejudice to the possible operation of the legal guarantee under the law. The refund will be made through the payment method used to make the purchase.
7.5 Please note that products purchased on the site by a customer as “consumer” are covered by the legal guarantee of conformity to which the seller (i.e. S.G.L. S.r.l.) is kept by law on all goods sold under Title III, chapter I, arts. 128 and SS. of the consumer code (i.e. “Legal Guarantee”).
The legal guarantee guarantees good from defects in compliance with the sales contract. The customer shall therefore be granted the rights referred to in art. 130 of the consumer code and those rights must be exercised in accordance with article. 132 of the same consumer code.
If, under the consumer code, the legal guarantee is enforced, the customer will be entitled to the restoration without cost of the conformity of the goods, by repair or replacement, or, if this is not possible, to an adequate reduction of the purchase price or to the termination of the contract.
8. Protection of personal data
8.1 As regards all the requirements relating to the collection and processing of the customer’s personal data and its purposes, we refer to the specific information contained in the site in the area dedicated to the registration of new customers; This information is also available at the following link: https://www.circolo1901.it/en/legal-information/
9. Applicable law and dispute resolution
9.1 The general conditions of sale of the products are governed by Italian law, in particular by Legislative Decree 6 September 2005 N. 206 (Consumer Code), as amended by Legislative Decree 21 February 2014 N. 21 (Implementation Directive 2011/83/EU), with specific reference to the rules on distance contracts (chapter I, Title III of the Code) and Legislative Decree 9 April 2003 N. 70 on certain aspects relating to e-commerce.
9.2 For any dispute relating to the validity, interpretation, resolution or execution of these general conditions of sale of the products, the exclusive territorial jurisdiction is the Court of the place of residence or domicile of the customer, or if the customer is resident or domiciled in a territory outside the European Union, of the Court of Trani (Italy).
10. Revision clause
10.1 S.G.L. S.r.l. reserves the right to revise these general conditions of sale at any time; The new version of the general conditions will apply only to contracts concluded after its publication on the site. S.G.L. S.r.l. It also reserves the right to modify the site, in its sole discretion, in any way and/or at any time without notice.
11. Company Information
Via Trani 341 – 76121 Barletta (BT) – Italy
Fiscal Code and VAT: IT 06599910723
The legal representative: Dargenio Gennaro
Best regards from Circolo 1901 team