FAQs

  • Can I cancel or modify my order?
    To change or modify your order, please contact our customer service ([email protected]) as soon as possible. We will try to accommodate your request. PLEASE NOTICE: processed orders may not be cancelled or modified; in this case you may return your item subject to our Online Return Policy.
  • Which items are available for purchase on your e-shop?
    Circolo 1901 e-shop offers a broader selection of garments, including jackets; trousers; outerwear; knitwear and sweaters.
  • Why “easy jacket”?
    Our jackets in fleece, Piquet or Jersey for men and women are comfortable; elegant; machine washable and you can easily iron it. Circolo 1901 easy jacket is always ready to wear and to move with you.
  • What can I do if an item is unavailable on your e-shop?
    If an item or a size selected is not available on Circolo1901.it e-shop, you can try to locate it at the nearest authorized dealer, using Store Locator feature on our web page. If you need further assistance, please contact our customer service at [email protected].
  • How can I receive assistance for Circolo 1901 garments?
    Our clients have at their disposal an after sales service for items purchased on our e-shop.
    For further assistance or service, you may contact our customer service at [email protected].
  • What to do for the latest news on Circolo 1901 world?
    It is possible to receive updates on latest collections, news and much more, subscribing our newsletter on Circolo 1901 website or following us on our social networks.
  • Shipping and delivery
    The shipping fees are always free for order over 100 €.
    The delivery timeframe depends on the courier.
    In case of return, the refund will be paid net of promotion/discount fees.
  • Return
    The costs of the return shipment are borne by the S.G.L. s.r.l.
    The return request will be accepted only within 14 days of receiving the goods.
    The customer can request the return by filling in the appropriate form in his account.
    If the customer is not registered, the form is available at the following link: GUEST ORDER RETURN REQUEST.
    For more information on costs and return methods, click here: HOW TO RETURN.
  • Payment method
    Customers can make payments with credit cards, PayPal or bank transfer.
    We accept Visa, Mastercard and American Express.

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